At Empower Credit Union, protecting your privacy as well as your financial assets is a top priority. This disclosure describes what information we collect about you, how and why it is used, and how we safeguard it. In addition to this information, a regulatory disclosure, updated as of January, 2019, can be found by clicking on this link.
In order to offer you a variety of products to meet your financial needs, effectively process and service your transactions, and comply with federal reporting requirements, it is necessary for us to collect certain information from and about you.
Nonpublic personal information refers to personally identifiable financial information, which includes your Social Security number, account numbers, transaction records, and credit information. This does not include information that is available publicly, such as your name and address.
We receive nonpublic personal financial information about you in a variety of ways:
The credit union also shares some of the information we collect about you, primarily to provide services and transactions to you, as well as for daily business operations and to comply with regulatory requirements. The non-affiliated third parties with which we may share member information include:
We may also disclose information about you under other circumstances as permitted or required by law. If you terminate your membership with Empower Credit Union, we may continue to share information we have collected about you as permitted or required by law.
We also share information with companies that perform marketing services on our behalf to our members. This is usually limited to non-public personal information, such as names and addresses, and generally does not include specific personal financial information. To protect our member’s privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to share the information we provide with other third parties.
We restrict access to non-public personal information about you to Empower Credit Union employees who have a specific business purpose in utilizing your data. Our employees are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic, and procedural safeguards that comply with federal regulations and industry standards to safeguard your non-public personal and financial information.
Mobile banking application users may request deletion of their app accounts and associated data. This would include usernames, email addresses, passwords, phone numbers, two-factor authentication (2FA), biometric data (finger prints), and similar information used to authenticate your log-in. Credit Union and banking regulations require us to maintain information about you and your transactions. Deleting your app data has no effect on your credit union accounts.
If you have any questions about how we protect your information and privacy, or if you would like to delete your mobile banking application data, please contact us by calling 414-988-6600 or email services@empower-cu.org.
Click here to read our current regulatory Privacy Notice.
*APY is Annual Percentage Yield. Minimum deposit to open a Money Market or Money Market Plus is $5,000. Minimum balance to earn advertised rate is $250,000 in Money Market Plus. Rates are tiered based on balances and are subject to change at any time. ** Best rate claim based on survey of money market rates at credit unions with a Milwaukee location as of 8/25/2023. Federally insured by the NCUA. Empower Credit Union is an Equal Housing Lender. Empower Credit Union is a full-service financial institution serving Milwaukee, Waukesha, Washington, and Racine counties.
