Empower Credit Union understands the concern of your personal information due to the Equifax breach.


As of September 7, 2017, Equifax has stated that there is “No Evidence of Unauthorized Access to Core Consumer or Commercial Credit Reporting Databases.” Regardless, it may be in your best interest to understand or review the information Equifax has issued.


If you have questions, go to http://www.equifaxsecurity2017.com or call 1.866.447.7559. Their call center is open every day (including weekends) from 7:00 a.m. – 1:00 a.m. Eastern Time.


Equifax will send direct mail notices to consumers whose credit card numbers (estimated at 209,000 people) or dispute documents (estimated at 182,000 people) with personal identifying information were impacted.


To see recommended courses of action the Federal Trade Commission has provided on the breach, please click here. If you would like to place a security freeze on your Equifax credit information, please visit http://www.freeze.equifax.com/Freeze and follow the instructions provided.


As always, Empower Credit Union will continue to monitor member’s transactions and assist you if you discover your information has been compromised.


Empower Credit Union